TERMS & CONDITIONS

Updated: February 16th, 2024

 

Welcome to Orebella's Website!

The website Orebella (found at www.orebella.com) is run by BKH Essential LLC. On our website, you can look at and buy products that we'll send to you. When we say "you", we mean anyone visiting or buying from our site. "We" or "Orebella" means the company and its related groups. Please read and understand these rules before using our site. These rules, along with our Privacy Policy and Mobile Terms of Service, are the full agreement between you and Orebella about using our site. If you don't agree with these rules, please don't use our website.

Consent to Terms and Conditions

By using the Website and/or registering for an account, you agree that you have read and understood the Terms of Use, agree that you will comply with same for as long as you use the Website and represent your acknowledgement that you are legally bound by them.

By using our website or signing up for an account, you're saying you've read and understand our rules, and you promise to follow them. If you use our site, it means you agree to these rules and are legally bound by them..

Use of the Website

When you use our website, make sure you're following all applicable laws and regulations. Every time you use our site, it means you're okay with our rules and our privacy policy. If you don't agree with them, please don't use our site. Also, if using our site is illegal where you are, please don't use it.

If you accept our rules, order from our site, or join in any activities we offer, you're promising:

  • You're at least 18 years old.
  • Everything you tell us on the site is true and you'll keep it updated.
  • You'll follow our rules.
  • You're not breaking any laws by using our site.

Updating Our Rules

Sometimes, we might change our rules. We can do this without telling everyone individually. If we make changes, we'll put them on our website. If you keep using our site after we post new rules, it means you're okay with them. So, it's a good idea to check our rules regularly. You can see when we last changed them by looking at the "last updated" date at the top of our website pages.

Who Owns the Website

Orebella owns this website and everything on it (like designs, logos, and content). They're letting you use the website, but that doesn't mean you have any rights to the stuff on it. You can't claim any of it as your own or use Orebella's logos or other things without their permission. If you try to copy or use stuff from the website without permission, you could get in trouble. So, always respect Orebella's ownership and don't misuse their stuff.

How Orebella Provides Services

Orebella always tries to give you a great experience. But remember, the way they offer their services might change, and they might not always tell you beforehand. They might even stop offering certain services for a while or forever. If you have an account and you don't follow the rules, Orebella might shut it down without telling you. So, always stick to the rules to keep using their services.

Creating Your Own Account

If you want to buy things online easily, you can create an account with us using a username and password. Make sure the info you give is correct. If anything changes, update it quickly. Keep your password safe because you'll be responsible if someone else uses your account. You need to be 18 or older to make an account. When signing up, we'll ask for your name, a username, and email. We care about your privacy, so check out our Privacy Policy to see how we handle your info.

Buying on the Site

When you pay on our site, it's handled by Shopify (www.shopify.com). Make sure to check out Shopify's rules and terms. If there's any issue with payment, it's between you and Shopify. We're not responsible for problems related to Shopify's terms.

Product/Service Availability

Some products or services are only available online on our website. They might be in limited amounts and can only be returned or exchanged based on our Return Policy. We try our best to show the true colors and images of our products, but we can't promise they'll look the same on your computer screen. We might limit who can buy our products, where they can be sent, or how many someone can buy. We can change product details or prices whenever we want, or even stop selling a product. If a product is offered on our site, it might not be allowed everywhere.

We also have the right to not accept your order. We might limit or cancel how much you can buy, even if you've used the same account, credit card, or address for other orders. If we change or cancel your order, we'll try to let you know using the email or address you gave us. We might not accept orders that seem like they're from businesses trying to resell our products.

Comments, Reviews, and Your Posts

You might be able to post comments, feedback, or other stuff on some parts of our website. This is called "User Content." Remember:

  1. Anything you post is your responsibility. Orebella doesn't own it and isn't responsible for it.
  2. Make sure what you post is original or you have permission to share it. When you post, you're giving Orebella and other users permission to use it anywhere, anytime, and in any way. This includes using it for ads or promotions.
  3. Your post shouldn't break any laws or rules, and it shouldn't harm anyone's rights.
  4. You won't get paid for anything you post.
  5. Anything posted from your account is considered as posted by you.
  6. You need to be 18 or older to post.

Orebella doesn't have to agree with or support any User Content. We can remove or refuse to post anything you share. We can also stop you from using the website. We don't have to use or show anything you post, and we can change or delete it anytime.

When you post, make sure it:

  • Follows all laws.
  • Fits the website's purpose.
  • Isn't rude, offensive, or harmful.
  • Doesn't ask for or share personal info.
  • Doesn't send spam or harmful software.
  • Doesn't use someone else's stuff unless you have permission.
  • Is only for personal use, not business.

Sorting Out Issues

If you have a problem with Orebella, whether it's about the website, our services, or something you bought, please email us at support@orebella.com. We'll try our best to fix it. If we can't sort it out together, then our Terms of Use will guide how we handle the issue legally.

Using the Website in the U.S.

This website is made for people in the United States. We run it from here too. If you're using it from another country, it's on you to make sure you're following your local laws. We don't guarantee that everything on the site is okay for use outside the U.S.

External Links

Our website has links to other sites and platforms like Instagram and Facebook. We don't control these sites. If you click on them, you're doing it at your own risk. Just because we link to them doesn't mean we endorse or recommend them. We're not responsible for what's on these sites, any products they might sell, or any harm that might come from using them. These sites might have different privacy rules and security than ours, so check their terms and privacy policies before diving in.

Your Responsibilities

You agree to/that:

  • Make sure your computer is safe from viruses and always back up your data.
  • Don't upload harmful software to our website.
  • Keep your password and account details secret. Don't let others use your device to keep this info safe.
  • Anything done using your password or account is on you.
  • Follow all laws and rules when using our site and services.

How You Should Behave on the Website

  • Don't break any local or international laws.
  • Don't use tools or software to mess with our site or steal info from it.
  • Only use our site for allowed reasons. Don't pretend we support or partner with you if we don't.
  • Don't misuse our name or brand. This includes using names or logos that look like ours.
  • Don't store or use our website's info in wrong ways.
  • Don't harm our website with bad software or other harmful actions.
  • Only have one account with us and it should be for you, not someone else.
  • Always be yourself. Don't pretend to be someone else or lie about who you are.

Limitation of Liability and Warranty and Use Disclaimer

We try our best to make sure the information on our website is correct. But if something goes wrong while using our site, we're not responsible for any damages or losses you might face.

Everything on our website is provided "as is." This means we don't promise that everything will always work perfectly or that all the information is always 100% accurate. We might change, update, or stop some parts of our website without telling you beforehand.

We're not promising that our website will always be safe, uninterrupted, or free from errors. If something goes wrong (like a computer virus or a system crash), we're not responsible for any damages or losses you might face.

We're also not responsible if you can't access our website for any reason, or if you rely on any outdated information from our site.

If you face any issues, damages, or losses because of our website (like computer problems, data loss, or other issues), we're not liable for those problems.

We don't promise that everything on our website is accurate or suitable for a specific purpose. We're also not responsible for any issues you might face from other websites linked to ours.

In short, while we try our best to provide a good website experience, we can't promise everything will always be perfect. If you use our website, you're doing so at your own risk.

Indemnity

If something goes wrong because of your actions while using our website, you agree to protect us and our partners from any legal claims or costs. This includes situations where:

  1. You use our website and share or receive any data or content.
  2. You break any of the rules in our Terms of Use.
  3. You infringe on someone else's privacy or intellectual property rights.
  4. You break any laws or regulations.
  5. You submit false or misleading information through your account.
  6. You act in a way that is intentionally harmful.
  7. Someone else uses your account with your username and password.

In any of these cases, you will be responsible for covering any legal fees or other costs that arise.

Talking to Us Online

  • When you chat or email us, you're okay with getting replies from us electronically. This means that when we send you emails or other electronic messages, it's just as if we gave you a written letter.
  • We suggest you keep copies of important info. But if you ask, we can give you a copy of the details you shared when you made an account. If you want to know more about how we handle your info, check our Privacy Policy. If you need a copy of your details, just email us at support@orebella.com.
  • Anything you tell us (like feedback or ideas) isn't private. We can share it, use it, or even sell it. And if you give us a great idea, we don't have to pay you for it or keep it a secret.

If Our Business Changes Hands

  • If something big happens to our company (like if we merge with another company, get bought, or go out of business), we might have to share all our data, including your personal info. The new company would then use your info the same way we described in our Privacy Policy.
  • If this happens, we'll let you know on our website or through other ways required by law.

Getting in Touch

Dealing with Copyright Issue


We respect others' creative work and make sure we don't use stuff that belongs to someone else. If you think we've used your copyrighted stuff by mistake, let us know.

Address:

 

BKH ESSENTIAL, LLC
12100 Wilshire Blvd Ste 1150
Los Angeles, CA 90025
Email: support@orebella.com

In your message, tell us:

  • Who you are or who you're speaking for.
  • What specific work of yours we might have used.
  • Where on our site you saw it.
  • How we can get in touch with you.
  • That you believe we didn't get permission to use it.
  • Promise us that you're telling the truth and that you have the right to act on this.

Rules About Exporting Software

If you're downloading software from our site, make sure you're not breaking any U.S. export rules or rules from your own country. It's on you to know and follow these rules.

Dealing with Disagreements and Applicable Law

  • The rules we've set here are based on the laws of California, USA. If there's a part of these rules that can't be enforced or isn't allowed, we'll adjust it for that specific situation. If we can't adjust it, then that part won't apply, but the rest of the rules still stand. If we don't act on a breach of these rules right away, it doesn't mean we're giving up our rights to act on it later.
  • If you have a disagreement with us about this website, we'll try to sort it out individually. We won't be part of any class action lawsuit. We'll use a neutral person (an arbitrator) to decide who's right, and their decision will be final. This will happen in California, following the rules of the American Arbitration Association. Once the arbitrator decides, a court can enforce their decision.
  • Arbitration is different from going to court. There's no judge or jury, and the review process is limited. But the arbitrator can award the same damages as a court. By agreeing to these terms, you're choosing arbitration over a court trial.
  • You can't claim any indirect damages from us, like lost profits or damages that aren't a direct result of something we did. If you do have a valid claim, you can only get back what you actually spent, not including legal fees or court costs.
  • If we think you're violating our intellectual property rights, we can go to a state or federal court in California to stop you. If we do that, you agree that the court in California is the right place to handle it.